Author: Deborah Castellanos

  • Challenging a Council Tax Band

    I remember sitting in a drafty community hall back in the nineties, watching a perfectly good neighbourhood improvement group fall apart because nobody understood the basics of their own local levies. They were so busy arguing over the colour of… Continue reading

    Challenging a Council Tax Band
  • Booking a Hall and What It Costs

    I remember standing in the drafty vestibule of the St. Jude’s annex back in ’94, staring at a stack of laminated forms that looked more like tax audits than booking requests. The air smelled of floor wax and damp wool,… Continue reading

    Booking a Hall and What It Costs
  • The Hour After Everyone Leaves

    I remember sitting in a drafty church hall back in the nineties, watching a lovely group of neighbours slowly fall apart because they’d spent all their energy on a summer fête and absolutely nothing on the paperwork. They had the… Continue reading

    The Hour After Everyone Leaves
  • Insurance for a Group That Owns Nothing

    I remember sitting in a drafty church hall back in ’98, watching a lovely group of neighbours dissolve into tears because a small mishap during a summer fete had left them personally liable for a broken window. They had all… Continue reading

    Insurance for a Group That Owns Nothing
  • A Year of Talks People Attend

    I once sat in a draughty village hall, watching a lovely woman try to explain a complex, three-year strategic vision for a local heritage group to four confused pensioners. She had dozens of glossy brochures, but she didn’t have a… Continue reading

    A Year of Talks People Attend
  • Children’s Activities That Need One Adult

    I remember sitting in a drafty church hall in 1994, watching a well-meaning volunteer try to manage forty sugar-rushed toddlers with nothing but a handful of coloring books and a broken spirit. She had spent her entire small grant on… Continue reading

    Children’s Activities That Need One Adult
  • Getting Repairs Done in a Rented House

    I remember sitting in a drafty community hall back in ’94, listening to a young tenant explain how she was terrified to mention the black mould to her landlord for fear of an eviction notice. Most people will tell you… Continue reading

    Getting Repairs Done in a Rented House
  • A Complaints Process for Six Volunteers

    I remember sitting in a drafty church hall back in ’94, clutching a lukewarm cup of tea while a local resident spent twenty minutes shouting about the placement of a new flowerbed. It wasn’t just about the petunias; it was… Continue reading

    A Complaints Process for Six Volunteers
  • Starting a History Society

    I spent thirty-one years in local government watching people trip over their own feet because they thought they needed a massive grant and a museum building to make a difference. They get so caught up in the grandiosity of it… Continue reading

    Starting a History Society
  • Judging a Competition Without a Row

    I remember sitting in a drafty church hall in 1994, watching a perfectly good neighborhood beautification project fall apart simply because the organizers thought they needed a professional marketing firm to announce a flower-bed contest. They spent their entire tiny… Continue reading

    Judging a Competition Without a Row